Resident designers indicated a strong desire to encourage new visits using a piece of print given to existing customers. A ‘tear and share’ concept was devised, allowing those spending over £10 to enter a prize draw with a second, free entry allowed for a visiting friend. The tool created a significant data collection opportunity as well as encouraging an estimated 1,000 new customers.
Kate Day, Director, Manchester Craft and Design Centre: “Rob devised our Christmas campaign, drawing on ideas from our resident makers and staff team. This strategic plan included print, PR, advertising, distribution and social media. Rob’s ingenious ‘tear and share’ print design gave us intelligence on 1,000 new customers, 50% of which then joined our mailing list, and he also guided us in running our first ever Twitter advertising campaign.”